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Incoming travel agency for professionals
We design tours for groups in Spain, Portugal and Andorra

General conditions

TOUR PRICES
Prices are tax included and in euros.
In case that fuel or tax will increase, prices may be subject to revision
 
PRICES ARE VALID
Consult programs
 
TOUR ACCOMMODATIONS
Hotels are classified by the under the Tourism laws and rules of Spain, Portugal and Morocco. Prices are based on twin bedded rooms with private baths. The Tour Operator cannot be held responsible for hotel over-bookings; should this occur, the Tour Operator will undertake to find similar accommodations in the same or nearby area. If a change becomes necessary for any reason the Tour Operator reserves the right to substitute hotels of similar category. On occasions it may be necessary to substitute a hotel of a lower category, should this occur, an appropriate refund will be made. Single rooms may occasionally be less comfortable than twins. The Tour Operator will make every effort to provide single rooms but we cannot guarantee. If a single room is not provided where requested, we will refund the supplemental charge.
 
ESCORTED MOTOR-COACH TOURS
Although shown in our itineraries as a single unit of sale, they are the result of combining different components for the convenience of our clients. This means that in some tours you might not have the same guide, bus and companions during the entire itinerary. Transportation is provided by deluxe motor-coach or other conveyance when required. Where applicable, a professional multilingual tour director will accompany tours while travelling by motor-coach.
In the unusual event that a group numbers less than 15 persons, the Tour Operator reserves the right to operate the tour in minibus or private car with a bilingual driver. Local visits to monumental cities are explained by an official local guide.
 
PRICES DO NOT INCLUDE
Extra drinks, meals not included in the program, optional hotels services, optional tours, laundry, telephone calls, and any other items not specifically listed as included in the itineraries.
 
BAGGAGE
Baggage handling in our Tours includes one normal size suitcase per person. Luggage and personal effects are travelling “AT OWNERS RISK” unless insured.
 
RESERVATIONS & DEPOSIT

Group Tour
30% deposit of the tour price is required 45 at 30 days before tour departure
Final payment is due minimum 7 days prior to group arrival day
Guaranteed Departure
40% deposit of the tour price is required when booking.
Final payment is due minimum 20 days prior to departure day
 
CANCELLATIONS, CHANGES AND REFUNDS
The Tour Operator reserves the right to cancel any Tour prior to departure for any reason including insufficient number of participants. In the event of such cancellation of a Tour, for which you have received confirmation, you will receive full refund of monies paid. If the Clients cancel their reservations, the Tour Operator will reimburse the total amount of deposit after the cancellation fees have been deducted according to the following: The Tour Operator has the right to withdraw your membership at any time if your actions impose upon or disturb the other members of the Tour.
Between 45 and 30 days prior to departure - 10% of the Tour
Between 30 and 15 days prior to departure - 25% of the Tour
Between 14 and 3 days prior to departure - 40% of the Tour
Less than 48 hours - 50% of the Tour
Departure Day or no show - 100% of the Tour
NO REFUNDS WILL BE MADE FOR UNUSED LAND SERVICES
 
PASSPORT AND VISAS
It is suggested that ALL passengers, regardless of the passport they hold, check with the appropriate consulates to determine if any visas are required. The possession of required and valid documents is the sole responsibility of the traveller. The Tour Operator assumes no liability for lack of proper documents.
 
TRAVEL INSURANCE
We strongly recommend you purchase comprehensive travel insurance in the event you have to cancel or discontinue your trip.
 
IMPORTANT NOTE
By this purchase the Passenger and/or Purchaser acknowledges and accepts the foregoing conditions and regulations.

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They say about us
Hello Bon jour l?équipe!

Je profite pour refaire aussi un petit récapitulatif sur les retour de notre croisière Douro pour la partie terrestre avec vous ......
...Chauffeur José : très apprécié, d?une grande aide et très courtois..... Guide locale : Hermina Madeira : excellente, accueil chaleureux, ....journée extrêmement apprécié des clients et de notre accompagnatrice. Moi je remercie VSJ pour sa promptitude à nous proposer une journée de qualité à la dernière minute.

Note globale : cette note englobe aussi la partie croisière mais nous obtenons un 9/10 pour ce voyage

Emmanuelle Santos | Forfaitiste | CAA-Québec
Hello Bon jour l?équipe!

Je profite pour refaire un petit récapitulatif sur le retour avec vous.
Panorama du Portugal : sept 2017

- Chauffeur José : très bien, courtois et prudent.... Guide: Martha Saurat: Très bien, fortement appréciée aussi....Hôtels + appréciés: Hotel Mar? de Ar de Muralhas Evora et Hotel Da Rocha.........

Voici j?espère que ceci viendra vous aider : note de 9/10.

Emmanuelle Santos | Forfaitiste | CAA-Québec
Bonjour,

Le groupe FNACA MARGERIDE est rentré très content de son séjour, super guide?

Merci

Elodie SEYT
AGENCE DE VOYAGES SEYT

Merci
Bonjour Olga,

Je reviens vers vous concernant le voyage à Calp.
Mes clients étaient ravis et mon chauffeur aussi.
"En fait nous avons fait un super voyage. Bel hôtel, super excursions, les deux restos à Teruel étaient très bons et copieux.

Notre guide était très sympathique et parlait très bien français sans accent......
Merci pour votre collaboration pour la réussite du voyage.
Laurence
LANDES EVASION

Bonjour Joana,
Les clients étaient ravis. Tout était parfait. La cliente a été gâtée !

Graziella,
AQUITAINE TOURISME
Bonjour Lydia
L'Andalousie du groupe du 2 au 8 oct c est très bien passée. les clients sont revenus content même s ils ont beaucoup marché.
Félicitations au guide accompagnateur qui a ravi le groupe par ses connaissances et sa gentillesse.
Amicalement
RACHID
CARREFOUR
Bonjour Lydia
Les clients ont été ravis et n'ont rien à reprocher tout était parfait.
Merci de votre collaboration
Bonne journée
EMELINE
ARBOIS TOURISME
Marcia bonjour,
Un petit mail pour te dire que le groupe est revenu très content du séjour à Salou : hôtel, repas, guide, excursions, tout était très bien.
VALERIE
TOURACO VOYAGES
Coucou Joana,
groupe super content du week end Rosas hôtel victoria Elit

Carole Cachon
C.A.R. DESTINATIONS
Bonjour,
Suite au retour des clients, je dois vous dire que les prestations pour Séville furent très appréciées et que le guide et le repas étaient excellents.
Merci de bien prendre soin de notre clientèle.

Odette Thomas
Club Voyages Malavoy